AARON LAZARE ON APOLOGY PDF

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As a global organisation, we, like many others, recognize the significant threat posed by the coronavirus. During this time, we have made some of our learning resources freely accessible. Our distribution centres are open and orders can be placed online. Do be advised that shipments may be delayed due to extra safety precautions implemented at our centres and delays with local shipping carriers. One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships.

With On Apology , Aaron Lazare offers an eye-opening analysis of this vital interaction, illuminating an often hidden corner of the human heart.

He discusses the importance of shame, guilt, and humiliation, the initial reluctance to apologize, the simplicity of the act of apologizing, the spontaneous generosity and forgiveness on the part of the offended, the transfer of power and respect between two parties, and much more.

Readers will not only find a wealth of insight that they can apply to their own lives, but also a deeper understanding of national and international conflicts and how we might resolve them.

The act of apologizing is quite simply immensely fulfilling. On Apology opens a window onto this common occurrence to reveal the feelings and actions at the heart of this profound interaction.

Aaron Lazare, M. The strength of this book rests in the stories of apologies that Lazare has collected from people, politics, literature and history. No one who becomes familiar with Dr. Lazare's perceptive interpretations will forget his sensitivity and wisdom. Drawing on a vast array of literary and real-life examples, from Agamemnon to George Patton to Arnold Schwarzenegger, from the current pope to the machinist who approached him after a lecture, Lazare lucidly dissects the process of apology Everybody on earth could benefit from this small but essential book.

Aaron Lazare sheds light on one of the most basic of human interactions, and on why people, and even nations, can feel so bad and then so good, on both sides of a true apology. His skillful storytelling and analysis touchingly reveal our common humanity, how we might nurture it, and how it is also sometimes ignored or betrayed.

You may find yourself more than once in tears of empathy and uplift. Lazare's contribution touches on basic human emotion and interaction and will be of interest to a wide general audience as well as to those in the healing professions. Langsley, M. This is the most important book ever written on the value of apology. Highly recommended. Oxford University Press is a department of the University of Oxford.

It furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide. Academic Skip to main content. Search Start Search. Choose your country or region Close.

Dear Customer, As a global organisation, we, like many others, recognize the significant threat posed by the coronavirus. Please contact our Customer Service Team if you have any questions. To purchase, visit your preferred ebook provider. On Apology Aaron Lazare, M. A brilliant look at apologies—why some work, why others fail, and why they are so vitally important to individuals, groups, and nations. Also of Interest.

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On Apology

As a global organisation, we, like many others, recognize the significant threat posed by the coronavirus. During this time, we have made some of our learning resources freely accessible. Our distribution centres are open and orders can be placed online. Do be advised that shipments may be delayed due to extra safety precautions implemented at our centres and delays with local shipping carriers. One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology , Aaron Lazare offers an eye-opening analysis of this vital interaction, illuminating an often hidden corner of the human heart.

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The Art and Science of Apologizing

And will they apologize successfully? Aaron Lazare, professor of psychiatry at the University of Massachusetts Medical School, makes a convincing case for the growing importance and frequency of public and private apologies. He thinks this development is due to the interconnectedness and fragile interdependence of our global village. To survive dangerous disputes, people must achieve conflict resolution in more effective ways. In addition, since World War II, moral commitments to justice and human rights have increased. Effective apologies restore relationships and produce healing by meeting many needs. Pseudo- and failed apologies make things worse.

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It was one of the most famous apologies in modern American history: On a Monday night in August , after seven months of denials, then-President Bill Clinton delivered a speech admitting to a sexual affair with Monica Lewinsky. Yet nearly two decades later, many who study the psychology of apologies view the address as a four-minute primer on how not to apologize for something. Of course, few individuals will ever have to give a televised mea culpa , but public apologies still hold lessons for the best way to deliver more private ones. Last fall, for example, the Chipotle founder Steve Ells issued several apologies —including a full-page newspaper ad containing a seven-paragraph letter —for the food-borne outbreaks linked to his restaurant chain. There is evidence that customers feel a sense of restored fairness when companies apologize, provided CEOs show sufficient empathy — a key factor for successful personal apologies , too.

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