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Quick Links. Download this manual See also: User Manual , Manual. Alcatel Table of Contents. Page 2 The Alcatel PABX System provides you with an extensive range of features that will contribute to better efficiency around the office.

This user guide will help you take full advantage of these features. These instructions only refer to Advanced digital telephones. Page 3: Table Of Contents Feature codes Page 4 Transferring a Call Page 5 Reading Text Mail Page 6 Exec Mail Key Page 8: General Description General description Your Alcatel Advanced extension is made up of 5 distinct zones: The Fixed Keys - By using one of these keys you may access the most commonly used functions.

Each of the two lines on the display may continue on to two or more pages. The presence of another page is indicated by the symbol at the right hand side of the display. Page Additional Optional Equipment activate the required action by pressing the corresponding display key.

After a few seconds, the lower line automatically becomes active again. Additional optional equipment Your extension is equipped with an alphabetic keypad, which is used for mail service functions, the Call By Name function and for programming on the extension.

Page Telephone Layout Telephone layout 1. The display 2. The soft keys 4. The fixed keys 5. The programmable keys -Alcatel User Guide Advanced If more than one possible name matches the characters entered, the display indicates that there are further names i.

Note: When using the system memory to call an external number, you do not need to dial 0 for an outside line. Leaving a Call Back Request If there is no reply when you call, you may ask to be called back. Page Consulting A Waiting Call The extension called will be informed by an audible beep that you are waiting. As soon as the line you are calling is free, your call will be put straight through. Consulting a Waiting Call If you are on the phone and a second person is trying to call you, you will hear a beep.

Enquir Dial the second number, either internal or external, required. Your second call will immediately go through, and your first caller will automatically be placed on hold. To alternate between callers: Broker On a single line terminal, you will now be talking to the person whose identity is shown on the left of the display screen.

Page Call Parking Call parking allows you to disconnect from an external call and be reconnected later, either at your own extension or at another extension. During the call: Park The call will automatically be placed on hold. To retrieve a parked call: If the call is not retrieved within a set time normally two minutes it will revert to the switchboard. Page Meet-Me Conference You will still receive calls to your own extension number.

To re-enter the hunting group: Meet-Me Conference Up to 29 participants may speak in a telephone conference. The conference must include 1 internal participant. To join in a Meet-Me Conference: The pre-arranged four digit code is assigned to the conference by the conference initiator. Page Advanced Programming Features Advanced programming features These features should only be implemented with the knowledge of your system administrator. Call Forwarding to an External Number To cancel: Note: You may only forward to an external number immediately or on no reply.

Check with the system administrator before activating this feature. Page Sending Text Mail Once you have dialled an external number, your display will appear as follows: Whilst in conversation: DTMF To return to normal, hang up or press the release key. Sending Text Mail You may send a written message up to characters to another extension with a similar type telephone.

Page Reading Text Mail Once you have selected the list you require: Next to scroll through the list Valid to send the message Reading Text Mail If you have been sent text mail, the LED on the extension lights up and flashes in green.

The presence of mail is also indicated by the icon next to the Mail key. Page Making An Intercom Intrusion You will now be able to make an announcement over the loudspeaker of the required extension. Customising your extension By customising your Alcatel extension you may adapt specific functions to suit your daily needs.

Programming the keys allows you to access some of the functions directly without the need to enter feature codes. Page Programming The Melody functioning You will then have access to the following options: Melody: to select the ringing tone and volume of the extension; Keys: to programme the keys; Displ: to adjust the level of contrast of the display; Passwd: to programme the four digit personal password for your extension.

Page Personal Memory Keys Personal Memory Keys You programme personal memory keys with your own choice of numbers for direct dialling. To enter programming mode: Then, to programme keys as part of your personal memory: Keys Select the key to be programmed. Enter the number to be memorised. Note: For external numbers, remember to enter the line number e. Page 30 To scroll through the groups of functions: Next Once you have found the appropriate group: Apply Select the desired function from this group and: Apply The following lists provide details of the features available.

Group 6 - Appointment reminder: Temp: set temporary appointment; TempOf: cancel appointment reminder. Page Programming The Contrast Programming the Contrast Displ To adjust the contrast on your display, choose from the four available levels.

Programming the Password Passwd Then enter your current password the default value is The display will ask you to enter your new password. You will then be asked to enter it for a second time for verification.

Page Programming The Intercom List associate extension. To modify this list: Your display will ask you to enter the number you wish to add to the list. Page Multiline Functions Multiline functions Multiline operation is an optional feature of the system. It means that you have more than one line on your extension. Several of the programmable keys may be used as line keys, to make and receive calls. One option allows you to have more than one number which may be used to call your extension.

Page Manager Extension then the line key of the call you are reconnecting to. Page Screening Keys Screening Keys These keys allow you to use a screening feature on your incoming calls.

Note: The screening tables are defined by the system manager. Page Exec Mail screening key, press the appropriate Secretary key.

To confirm your selection: Exec Mail This feature allows your secretary to send a short mail message directly onto your display. A message may be sent when your extension is free or when you are in conversation. You do not need to be interrupted during a call and if your extension is free, you do not need to lift the receiver.

Page 38 Note: This mail function is only available between two extensions. Page Screening Supervision If your extension has a Supervision key, you may supervise the call being screened once it rings on the Secretary extension. When a screened call arrives on the Secretary extension, it is signalled on your display and by the icon for the Supervision key.

Page Manager Key In addition to the standard features available on your Alcatel extension, you will have certain extra keys at your disposal: Manager key This key allows you to make a direct call to or to receive a call from your manager. When you press the Manager key your call is signalled on the Secretary key of the Manager extension.

Page Screened Calls To exit mail mode: Note: This mail function is only available between two extensions. Screened Calls If your manager has activated a screening key, you will receive certain calls. Your display will show that the call has been forwarded from your managers extension.

Your manager may take up the call at this point by pressing the Supervision key. Page Absent Secretary Key supervise the status of the Manager extension. Page 44 - 38 - -Alcatel User Guide Advanced Page Glossary Glossary Associated extension If your extension is linked to another extension on the system, this extension is known as your associated extension. Page 46 Conference call This allows three callers to carry out a conversation together.

Each digit dialled represents a combination of tones. Enquiry call During a call you may call a second person. As soon as you dial the second number, the first call is automatically put on hold. Page 47 Line Key A key which access to a telephone line Multiline operation This optional feature allows you to have several lines on your extension.

You may therefore deal with several calls at the same time. Paging If you dial an extension and receive no response, it may be possible to contact the user via a pager.

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